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Lesson Eleven: The Importance of Dictating the Flow
In 25 years of doing this, I’ve learned a few lessons about leadership, client relationships, and team management. One crucial insight stands above others: the importance of dictating the flow and not allowing clients or inexperienced team members to force processes that won’t work. This is not the same as being a dictator. This is not an excuse to not listen to input. You are the pro. Act like it. Early on, I said “yes” to every client request, believing accommodation was the key to success. This approach proved unsustainable and often led to failure. I remember a client
Lesson Ten: Embracing Progress and Adapting to Change
In 25 years I have witnessed firsthand the rapid pace at which the business world evolves. I’ve learned that success lies not in having a perfect, long-term plan, but in being passionate about progress and embracing the fact that your plans are only as contemporary **as today**. When I first started, I had grand visions and meticulously crafted plans. I spent countless hours mapping out every detail of our future. What I found instead is that technologies evolve, market trends shift, and customer preferences change rapidly. What seemed foolproof yesterday may become obsolete tomorrow. The only plan that was
Lesson Nine: Connecting the Dots: The Power of Horizontal Thinking
As a technology guy, I’ve learned that success often comes from looking beyond the obvious and connecting seemingly unrelated ideas. This approach, thinking horizontally, has been a guiding principle throughout my career and, by extension, my life. Thinking horizontally means expanding your perspective and exploring ideas that seem unrelated at first glance. It’s about being curious and willing to learn from diverse fields. When you think horizontally, you don’t limit yourself to a narrow set of skills. Instead, you seek to connect dots across a broad playing field, drawing inspiration from unexpected sources. In my early days, I realized
Lesson Eight: The Entrepreneur’s Fountain of Youth: Staying Youthful in Mind and Spirit
As a technology entrepreneur, I’ve learned that maintaining a playful wit and youthful flexibility has been key to both success and happiness. In our fast-paced world, it’s easy to get caught up in the grind and lose sight of what matters. But refusing to let the weight of responsibility crush your enthusiasm might be the most important skill of all. When I started my company, I was a wide-eyed dreamer with a passion for innovation. As years passed and responsibilities grew, it was tempting to become jaded and cynical. Instead, I made a conscious effort to nurture my inner
Lesson Seven: Good News, Bad News, Who’s to Say?
As a technology entrepreneur, I’ve faced countless ups and downs. From the thrill of securing funding to the gut punch of failed launches, I’ve experienced it all. But the most valuable lesson I’ve learned is the importance of staying calm in adversity. One story has guided me through the turbulent waters of entrepreneurship more than any other. There’s an ancient Chinese proverb about a farmer whose horse runs away. His neighbors say, “What bad luck!” The farmer simply replies, “Who knows what’s good or bad?” The next day, the horse returns with a wild horse. The neighbors congratulate him
Lesson Six: Collaborating with Your Competition: Embracing a Win-Win Mindset
In today’s fast-paced business world, it’s easy to view competitors as adversaries. We often believe success is a zero-sum game, where one company’s gain is another’s loss. Personally, I have always found this logic grating. In reality, our competitors can be our greatest allies, and by working together, we achieve far more than we could alone. This win-win mindset leads to greater success for everyone involved. Consider a famous exercise conducted by a psychology professor. Students were asked to find their own balloon in a hallway filled with dozens of balloons. They rushed around, pushing and shoving, frustrated and