A candid letter to AT&T

To whom it may concern (sorry, it clearly does not concern anyone over there, but for giggles, let's continue) I am the proud owner of an iPhone. I have actually owned three of them. Truth ...

Agencies vs clients summarized

Recently I ran across a video that stopped me in my tracks and prompted an awkward laughter in me. Awkward because I have had these conversations countless times with countless clients over the years. This ...