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Keeping Perspective in the Face of Panic

Lesson Twelve: Keeping Perspective in the Face of Panic

It’s been 25 years. I have encountered my fair share of challenges, obstacles, and moments of sheer panic. One valuable lesson stands out: maintaining perspective and not succumbing to the panic of others or, worse, my own anxieties. Deadlines exist, tensions run high, and people allow fear to control the narrative. But nothing gets resolved from panic, and no one wants to work with someone who has insulted their intelligence or raised their voice over a homepage font. We provide, amongst other things, technology to our clients. While some projects are more important than others, all of them matter

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The Importance of Dictating the Flow

Lesson Eleven: The Importance of Dictating the Flow

In 25 years of doing this, I’ve learned a few lessons about leadership, client relationships, and team management. One crucial insight stands above others: the importance of dictating the flow and not allowing clients or inexperienced team members to force processes that won’t work. This is not the same as being a dictator. This is not an excuse to not listen to input. You are the pro. Act like it. Early on, I said “yes” to every client request, believing accommodation was the key to success. This approach proved unsustainable and often led to failure. I remember a client

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Embracing Progress and Adapting to Change

Lesson Ten: Embracing Progress and Adapting to Change

In 25 years I have witnessed firsthand the rapid pace at which the business world evolves. I’ve learned that success lies not in having a perfect, long-term plan, but in being passionate about progress and embracing the fact that your plans are only as contemporary **as today**. When I first started, I had grand visions and meticulously crafted plans. I spent countless hours mapping out every detail of our future. What I found instead is that technologies evolve, market trends shift, and customer preferences change rapidly. What seemed foolproof yesterday may become obsolete tomorrow. The only plan that was

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The Power of Horizontal Thinking

Lesson Nine: Connecting the Dots: The Power of Horizontal Thinking

As a technology guy, I’ve learned that success often comes from looking beyond the obvious and connecting seemingly unrelated ideas. This approach, thinking horizontally, has been a guiding principle throughout my career and, by extension, my life. Thinking horizontally means expanding your perspective and exploring ideas that seem unrelated at first glance. It’s about being curious and willing to learn from diverse fields. When you think horizontally, you don’t limit yourself to a narrow set of skills. Instead, you seek to connect dots across a broad playing field, drawing inspiration from unexpected sources. In my early days, I realized

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